Co-operative Insurance Companies has been meeting insurance needs since 1915, offering protection for farms, homes, autos, businesses, and more in Vermont and New Hampshire. We are owned by our members and are committed to protecting them with knowledge of farm safety practices, fast and fair claims service, and a local presence. We have headquarters in Middlebury, VT, and claims offices around Vermont and New Hampshire, as well as agents in more than 100 offices across both states. 2017 has been a busy and exciting year for Co-op. Continue reading to hear about some of the excitement!
Best Places to Work
We’re proud to have been named a Best Place to Work in Vermont for 2017! In our first year of participation, Co-op ranked #6 out of the 24 small and medium businesses that made the list. The process includes a review of company practices and policies, but the results depend mostly on direct survey feedback from company employees. Co-op management knows that providing a desirable workplace is one of the keys to being able to serve its members well. “Employees are our greatest asset in consistently delivering an exceptional customer experience,” said president and CEO Marie Jewett . “Our benefits package, competitive pay, commitment to work-life balance, and opportunities to give back to our communities are all factors in recruiting and retaining the strong team we have.”
Co-op was recognized as the #1 Best Value for Auto Insurance in Vermont and New Hampshire for 2016 by a service that Forbes Magazine calls “Carfax for insurance.” The ValChoice awards analyze customer service quality, claims handling, and general pricing into its rankings. Co-op ranked number one in both Vermont and New Hampshire, placing ahead of 62 other insurance companies in Vermont, and 80 in New Hampshire. “Creating a rewarding member experience is a primary focus for the entire organization,” said Brad Fortier, Co-op’s Executive Vice President of Operations. “Receiving the ValChoice award for number one best value affirms the Co-op team’s ability to consistently meet and exceed customer expectations.” While the awards were for 2016, ValChoice analysts actually looked at millions of financial and complaint data points for insurers over a three year period as they ranked companies across the country. Their website (www.valchoice.com) offers some comparison reports along with general information about insurance laws and restrictions in each state.
Co-op and the Community
We are committed to supporting our customers and the community, and by giving to them we hope to foster a true partnership of loyalty, trust and mutual respect. Co-op awarded ten Community Grants to organizations in VT and NH totaling almost $6,500. Co-op also processes large donations/sponsorships to VT & NH Foodbanks, Green Up Vermont, UVM Extension Services and American Red Cross. In addition, Co-op processes many others for organizations and community groups throughout VT and NH.
Wish Kids Golf Classic
In July, Co-op and our agencies hosted the 17th annual Wish Kids Golf Classic to benefit the Make-A-Wish Foundation of Vermont. We are pleased to report that this year’s efforts generated net proceeds of over $28,000. Over the past 17 years, Wish Kids Golf Classic has been able to donate over $315,000 to Make- A-Wish Foundation of Vermont.
Supporting American Red Cross
Co-op gave back to those affected by recent hurricane devastation with a donation of $10,000 to the American Red Cross. “We are so grateful for the support of Co-operative Insurance Companies and their employees who have made donations in support of Red Cross relief efforts for these hurricanes,” said Maria Devlin, CEO for the American Red Cross in New Hampshire and Vermont. “Because of their generous support, the Red Cross continues to execute a massive disaster response mobilizing supplies and people to deliver help and hope to those in need.” Co-op is a huge supporter of American Red Cross. Along with this donation, the company has hosted two blood drives in 2017 donating a total of 47 pints of blood!