James “Jim” Alvarez, MSM, LSSBB has joined Central Vermont Medical Center as Vice President of Support Services. He started in the role Jan 8. As Vice President of Support Services, Alvarez provides executive leadership to those teams maintaining the hospital’s physical structures, as well as to those providing many of the non-clinical services within it. These areas include Central Sterile Reprocessing, Environmental Services, Materials Management, Nutrition Food Services, Plant Facilities, Property/Project Management, Support Services and Security.
Alvarez brings more than 30 years of health care leadership experience and comes to CVMC from Iowa’s Trinity Muscatine hospital, a partner in the UnityPoint Health system. As Trinity’s Vice President of Support Services, he developed the hospital’s master facility plan, refined its Lean Business Management System, and provided executive leadership to non-clinical teams including facilities, Joint Commission readiness, revenue cycle, health information management, environmental services and process improvement. He led Trinity’s development of a three-year strategic plan, which included championing employee engagement goals and implementing a zero-wait emergency department.
Prior to this role, Alvarez served as Executive Director of Support Services for Harrison Medical Center in Bremerton, Wash., a 297-bed acute care and 97-bed orthopedic and women’s services hospital with 22 provider clinics. In this role Jim had accountability for nutrition services, security, facilities, biomed, construction, master’s facilities and strategic planning, process improvement and patient advocacy. He successfully led the hospital’s 10-year master service area plan, managed a capital budget of $20 million annually, and led patient satisfaction improvement efforts that resulted in the organization’s best-ever Press Ganey ranking.
Alvarez received his Master’s degree in organizational leadership from Thomas Edison University and is a certified Lean Six Sigma Black Belt. “We are pleased to have Jim join Central Vermont Medical Center’s leadership team,” said Anna Noonan, President and Chief Operating Officer.