The Tech Group is locally owned, South Burlington Vermont, business dedicated to setting new and higher standards of community and customer service, motivated by pride in our work and a hands-on friendly approach. We are guided by the precepts of, planning, professionalism and proficiency.
The Tech Group has over 100 years of combined professional IT experience. The diversity of their back grounds, training, and education, as well as practical and applied learning, allows The Tech Group to seamlessly support our Business Partner’s wide range of needs.
The Tech Group’s core offering is the Managed Services which assist with the responsibility of ensuring your network is up-to-date, healthy, operationally efficient, and secure.
Our Tech Group Managed Services include 24x7x365 system monitoring, Windows patch management, 10x5 Tech Group monitoring, and with some plans, 10x5 unlimited cost-effective enterprise-level remote Help Desk support and or on-site assistance, if needed. Support covers labor for all Microsoft software and hardware issues, for managed endpoints and managed network devices.
Our Tech Group Third Party Patch Management service detects, and deploys, missing patches for popular applications, including, Adobe, Mozilla, Chrome and Java.
Our Tech Group Managed Anti-Virus is a complete global management of endpoint anti-virus protection, with versions upgrades and virus definition updates in real-time with an Internet connection from any location (work, home or the road). A smarter less resource-intensive malware and zero-hour threat prevention protection designed to not to inhibit system performance. The ultimate anti-virus solution in endpoint security
Our Tech Group Managed Email Security is a complete global management of industry-leading spam and virus defense for email, with real-time definition updates for protection against zero-hour threats, outbound email filtering for data leak prevention, and true endpoint-to-endpoint email encryption through email policy.
Our Tech Group Advanced Threat Detection is the next level email protection with the deepest visibility into advanced malware, targeted attacks and zero-hour exploits.
It emulates sent files in virtual sandboxes before delivering accepted, safe files to intended recipients
Our VERMONT CLOUD® Data Restoration Platform is a fully managed, monitored and tested on-site and off-site full-image backup service, where incremental changes are backed up every 2 hours, fully AES-256 encrypted at rest or in transit to Tech Vault, in South Burlington, Vermont’s only HIPAA, PCI DSS, SSAE-16 compliant LEED certified data center. No hardware to buy, no software to maintain, no more swapping tapes or drives, or bringing them off-site for disaster recovery purposes. The service includes monitoring, maintaining, maintaining, testing and reporting of the complete process.
Our Tech Group PCI DSS Audit Service is a fully managed and monitored program auditing user access, Active Directory and network changes, identifying known exploits and network vulnerabilities for companies that process credit cards thru their network, have sensitive information stored on their network, or are concerned about network security, in general. The program includes a Tech Group managed PC appliance installed on-site for monitoring and tracking the information collected, quarterly reporting and assistance with PCI DSS self-assessment surveys, with the focus on optimal security and compliance.
Additional service include: Hardware and Software as a Service, Mobile Device Management, Network and Security Assessments, Wireless Site Surveys, Network Upgrade Sales and Support Services, Help Desk Support Services, Staff Augmentation and IT Consulting.