Vermont Business Magazine Home Care Assistance of Greater Burlington announced today that it has received the 2017 Best of Home Care – Provider of Choice Award from Home Care Pulse. The Provider of Choice Award is granted only to the top-ranking home care providers, based on client satisfaction scores gathered by Home Care Pulse, an independent satisfaction research firm for home care. Home Care Assistance of Greater Burlington is now ranked among a select few home care providers across the country who have proven their ability to provide outstanding care.
“We want to congratulate Home Care Assistance of Greater Burlington on receiving the Best of Home Care – Provider of Choice Award,” says Aaron Marcum, CEO and founder of Home Care Pulse. “Since this award is based on client feedback, it demonstrates their dedication to providing the highest quality of care with a focus on client satisfaction. We are pleased to recognize Home Care Assistance of Greater Burlington’s dedication to quality professionalism and expertise in home care.”
Best of Home Care – Provider of Choice award-winning providers have contracted with Home Care Pulse to gather feedback from their clients by conducting live phone interviews with their clients each month. Because Home Care Pulse is a third-party company, it is able to collect honest and unbiased feedback. Home Care Assistance of Greater Burlington has earned the 2017 Best of Home Care – Provider of Choice award in the following satisfaction categories measured by Home Care Pulse: Work Ethic of Caregivers, Compassion of Caregivers, and Communication from Provider.
“This is an important award for us. We are fastidious about screening caregivers, select only 1 out of 25 applicants, and thoroughly train them through Home Care Assistance University. The results are showing in the quality of Caregivers we have,” says Tom Lee, Co-Owner of Home Care Assistance of Greater Burlington.
“Our goal at Home Care Pulse is to empower home care businesses to deliver the best home care possible,” says Aaron Marcum. “We are happy to recognize Home Care Assistance of Greater Burlington as a Best of Home Care – Provider of Choice and to celebrate their accomplishments as a trusted home care provider.”
About Home Care Assistance of Greater Burlington
Home Care Assistance of Greater Burlington was founded in 2016 and its mission is to change the way the world ages. They provide older adults with quality care in Greater Burlington and surrounding counties, that enables them to live happier, healthier lives at home. They embrace a positive, balanced approach to aging centered on the evolving needs of older adults.
About Home Care Pulse
Home Care Pulse is the industry's leading firm in satisfaction research and quality assurance. On behalf of home care businesses across North America, Home Care Pulse gathers unbiased satisfaction ratings from clients and caregivers and detailed feedback to ensure the best in-home care possible can be provided. Powerful online reports allow businesses to identify needs and take action to reduce increase satisfaction, reduce caregiver turnover, and address client needs. For more information, please call Home Care Pulse at (877) 307-8573 or visit homecarepulse.com.